# Lifelong POS — Full Reference

> Lifelong POS is a tech-forward point-of-sale platform from Lifelong Merchant Services, headquartered in Atlanta, GA. It pairs purpose-built terminals (PAX A77, PAX A30, Landi C20 Pro) with software for general retail and specialty / counter-culture retail (smoke, vape, liquor, novelty, kava, record, vintage, comic, and game shops). Native dual pricing in a compliant cash-discount format, integrated payments through Lifelong Merchant Services, multi-location inventory and reporting with no per-feature upsells, and 20/7 human-only support. Founded 2021; 500+ merchants across all 50 states; 99% retention rate.

This file is an extended index for AI systems. All URLs use the production domain https://www.lifelongpos.com. Lifelong POS is a separate brand and website from Lifelong Merchant Services; this document describes Lifelong POS only.

## What Lifelong POS is

Lifelong POS is the point-of-sale and hardware product line of Lifelong Merchant Services. The platform leads with native dual pricing — a clear card price shown alongside a cash-discount price at checkout, structured to stay compliant in all 50 states — and surrounds it with multi-location inventory (variant matrices, serial-tracked goods, bin and location tracking), integrated EMV and contactless payments, promotions and loyalty, online ordering with in-store pickup, advanced reporting, CRM and marketing, and configurable tax settings. Hardware ships pre-configured. Support is human-only, by phone, text, and ticket, 8am–4am EST, 365 days a year.

## Solutions

- General Retail POS (https://www.lifelongpos.com/solutions/general-retail): For convenience stores, corner markets, small-format and independent grocery, gift, and general-merchandise shops. Dual pricing, multi-location inventory, integrated payments, promotions and loyalty, online ordering, reporting, and CRM.
- Specialty & Counter-Culture Retail POS (https://www.lifelongpos.com/solutions/retail): For smoke, vape, liquor, novelty, adult retail, kava, record, vintage, comic, and game shops. Adds age-gated checkout, serial and variant inventory, and category controls for regulated products.

## Industries — sub-vertical pillars and city pages

### General Retail POS (https://www.lifelongpos.com/industries/general-retail)
Point-of-sale and payment processing for general and convenience retail: built-in dual pricing, multi-location inventory, integrated payments, age-restricted-sale controls, real-time reporting, and offline-ready checkout.

- Chattanooga, TN (https://www.lifelongpos.com/industries/general-retail-pos/chattanooga-tn): Tennessee's 9.25% combined sales tax (7% state + 2.25% Hamilton County) plus the state single-article rule on big-ticket items, filed to the Tennessee Department of Revenue. Operator zones include downtown/the riverfront, the Northshore (Frazier Avenue), Southside and Warehouse Row, Hamilton Place, and St. Elmo. Event-day volume from IRONMAN Chattanooga (September), Head of the Hooch (November), the Nightfall concert series, and the Hamilton Place holiday rush. "Gig City" EPB fiber makes a cloud POS with offline mode reliable.
- Fort Collins, CO (https://www.lifelongpos.com/industries/general-retail-pos/fort-collins-co): Colorado's 8.3% combined rate (2.9% state + 1.05% Larimer County + 4.35% city) with home-rule self-collection — the city tax is filed directly with the City of Fort Collins, separate from the Colorado Department of Revenue — plus Colorado's $0.28 retail delivery fee and $0.10 carryout bag fee. Zones include Old Town, Midtown (College Avenue, Foothills Mall), Campus West, the Harmony Road corridor, and the North College / River District. Peaks from CSU Rams football, Tour de Fat, FoCoMX, and the Old Town holiday season.
- Greenville, SC (https://www.lifelongpos.com/industries/general-retail-pos/greenville-sc): South Carolina's 6% state sales tax (no general local add-on in the City of Greenville), filed to the South Carolina Department of Revenue, plus the state's August tax-free weekend (August 7–9, 2026) on clothing, school supplies, and computers. Zones include downtown Main Street, the West End (Falls Park, Fluor Field), North Main/NoMa, Augusta Road, and the Woodruff Road / Haywood Mall corridor. Peaks from Fall for Greenville, Artisphere, and Greenville Drive home games.

### Specialty & Counter-Culture Retail POS (https://www.lifelongpos.com/industries/specialty-retail)
Point-of-sale for mixed new-and-used inventory: buyback and trade-in, consignment and per-vendor payouts, integrated 21+ age verification, condition grading, category-level controls for regulated products, and margin-by-category reporting.

- Athens, GA (https://www.lifelongpos.com/industries/specialty-retail-pos/athens-ga): Records, vintage, comics, collectibles, and hemp/tobacco — often under one roof. Georgia's 4% state tax with Athens-Clarke County bringing the combined rate to roughly 8% (Georgia Department of Revenue), Georgia tobacco licensing, and consumable-hemp rules via the Georgia Department of Agriculture. Zones span downtown (College Avenue & Clayton Street), the Chase Street warehouses, Prince Avenue/Normaltown, Five Points, and multi-vendor vintage floors. Peaks from UGA football Saturdays, semester move-in, AthFest, and Record Store Day.
- Richmond, VA (https://www.lifelongpos.com/industries/specialty-retail-pos/richmond-va): Carytown records and vintage, comics, and regulated hemp. Virginia's 6.0% combined rate (4.3% state + 1% local + 0.7% Central Virginia regional) via Virginia Tax, and Virginia's SB 903 hemp limits with a VDACS Regulated Hemp Product Retail Facility Registration. Zones include Carytown, the Fan, Scott's Addition, Oregon Hill, and the Broad Street arts corridor. Peaks from the Richmond Folk Festival, VCU move-in, Record Store Day, and First Fridays.
- Spokane, WA (https://www.lifelongpos.com/industries/specialty-retail-pos/spokane-wa): Garland District records and vintage, downtown comics, and smoke/vape. Washington's 9.1% destination-based combined rate (6.5% state + 2.6% local) via the Washington Department of Revenue, and the state's per-milliliter vapor products tax with WSLCB tobacco/vapor licensing. Zones include the Garland District, downtown/River Park Square, the University District (Gonzaga), South Perry, and Kendall Yards. Peaks from Hoopfest, Bloomsday, Record Store Day, and the Garland Street Fair.

## Hardware

- PAX A77 (https://www.lifelongpos.com/hardware): 5.5" Android mobile handheld with integrated 1D/2D scanner, EMV chip, NFC contactless, magstripe, 4G LTE + Wi-Fi, all-day battery.
- Landi C20 Pro (https://www.lifelongpos.com/hardware): 15.6" countertop terminal with integrated 80mm thermal printer and optional customer-facing display.
- PAX A30 (https://www.lifelongpos.com/hardware): 4.5" compact PIN pad on Android / PayDroid.

## Key features

- Dual pricing (cash discount): a clear card price alongside a cash-discount price at checkout, structured to be compliant in all 50 states.
- Integrated payments via Lifelong Merchant Services: one system, no separate gateway or terminal certification.
- Multi-location inventory: variant matrices, serial-tracked goods, bin and location tracking, transfers, and automated purchase orders.
- Configurable tax settings: combined rates by category and location; Lifelong's Atlanta team helps configure jurisdiction-specific rules.
- Offline-mode resilience: cloud system of record with registers that operate fully offline and sync automatically on reconnect.
- Age-gated checkout: prompted 21+ ID verification for tobacco, vape, and other restricted products.
- Promotions and loyalty, online ordering with in-store pickup (Havok), advanced reporting, and CRM/marketing (Lifelong Digital Marketing).

## Author

- Kermit Lowry (https://www.lifelongpos.com/author/kermit-lowry): Founder & CEO of Lifelong Merchant Services and lead author for Lifelong POS. University of Georgia graduate in Management Information Systems with 8 years in the POS and payments space; writes on POS selection, payment processing, dual pricing, and retail compliance for general and specialty retailers.

## Resources

- Knowledgebase (https://llmerchantservices.com/knowledge-base): how-to guides across Lifelong POS, Website Admin, Hardware, Lifelong OS, and the Warehouse App (hosted on the Lifelong Merchant Services site).
- Blog (https://www.lifelongpos.com/resources/blog): operator playbooks on dual pricing, compliance, inventory, and POS selection.
- Integrations (https://www.lifelongpos.com/resources/integrations): accounting, marketing, payments, and ecommerce partners.
- Tutorials on YouTube (https://www.youtube.com/@LifelongPOS): step-by-step video walkthroughs.

## Contact

- Phone & text: (678) 201-0911 (1 Sales, 2 POS Support, 3 Digital Marketing Support)
- Email: support@lifelongmerchantservices.com
- Address: 165 Ottley Dr NE, Suite 208, Atlanta, GA 30324
- Book a demo: https://link.lifelongdm.com/widget/booking/GDICjyNTqAZ5g9JICiQA
- Customer login: https://www.lifelongpos.com/login
- YouTube: https://www.youtube.com/@LifelongPOS