# Lifelong POS > Lifelong POS is a tech-forward point of sale platform from Lifelong Merchant Services. We pair purpose-built terminals (PAX A77, Pax A30, Landi C20 Pro) with software for general retail and specialty / counter-culture retail (smoke, vape, liquor, novelty, kava). Native dual pricing (cash discount), integrated payments through Lifelong Merchant Services, and 20/7 human-only support — no bots. Lifelong POS is the POS-and-hardware brand of Lifelong Merchant Services, headquartered in Atlanta, GA. Founded 2021, serving 500+ merchants across all 50 states with a 99% retention rate. The platform features native dual pricing in a compliant cash-discount format (3.5% cash savings), included inventory and reporting (no per-feature upsells), and native integrations across accounting, marketing, payments, and ecommerce. Hardware ships pre-configured to your operation. ## Solutions - [General Retail Point of Sale](https://lifelongpos.com/solutions/general-retail): Integrated dual pricing, multi-location support, payment processing, POS & inventory, advanced reporting, online ordering + in-store pickup, and CRM & marketing — for everyday shops, convenience stores, and small-format grocery. - [Specialty & Counter Culture Retail Point of Sale](https://lifelongpos.com/solutions/retail): Same Lifelong feature set as general retail (dual pricing, multi-location, payment processing, POS & inventory, reporting, online ordering + in-store pickup, CRM & marketing) — configured for the compliance and operational quirks of smoke, vape, liquor, novelty, adult retail, and kava bars. ## Industries City-specific point-of-sale and payment-processing guides for operators, organized by vertical. - [General Retail POS](https://lifelongpos.com/industries/general-retail): POS for general and convenience retail — dual pricing, multi-location inventory, payments, and reporting. - [Chattanooga, TN](https://lifelongpos.com/industries/general-retail-pos/chattanooga-tn): Tennessee 9.25% combined and single-article tax, event-day checkout for IRONMAN and Head of the Hooch, "Gig City" connectivity. - [Fort Collins, CO](https://lifelongpos.com/industries/general-retail-pos/fort-collins-co): Colorado home-rule self-collected tax, the retail delivery and bag fees, CSU game-day volume. - [Greenville, SC](https://lifelongpos.com/industries/general-retail-pos/greenville-sc): South Carolina 6% rate and the August tax-free weekend, festival-day checkout for Fall for Greenville and Artisphere. - [Specialty & Counter-Culture Retail POS](https://lifelongpos.com/industries/specialty-retail): POS for smoke, vape, kava, record, vintage, comic, and game shops — buyback, consignment, age verification, and category controls. - [Athens, GA](https://lifelongpos.com/industries/specialty-retail-pos/athens-ga): Records, vintage, comics, and hemp/tobacco; UGA game-day and Record Store Day rushes; Georgia hemp and tobacco compliance. - [Richmond, VA](https://lifelongpos.com/industries/specialty-retail-pos/richmond-va): Carytown records and vintage; VDACS hemp registration; Record Store Day and the Richmond Folk Festival. - [Spokane, WA](https://lifelongpos.com/industries/specialty-retail-pos/spokane-wa): Garland District records and vintage; Washington destination-based tax and the per-mL vapor tax; Hoopfest and Bloomsday. ## Hardware - [Pax A77](https://lifelongpos.com/hardware): 5.5" mobile handheld with pro barcode scanner, all-day battery, 4G + Wi-Fi. General retail and specialty retail. - [Landi C20 Pro](https://lifelongpos.com/hardware): 15.6" countertop terminal with integrated 80mm thermal printer. General retail and specialty retail. - [Pax A30](https://lifelongpos.com/hardware): 4.5" compact PIN pad on Android 8.1 / PayDroid. General retail and specialty retail. ## Resources - [Knowledgebase](https://llmerchantservices.com/knowledge-base): Step-by-step guides across Lifelong POS, Website Admin, Hardware, Lifelong OS, and the Warehouse App (hosted on the Lifelong Merchant Services site). - [Tutorials (YouTube)](https://www.youtube.com/@LifelongPOS): Step-by-step video walkthroughs published weekly. - [Integrations](https://lifelongpos.com/resources/integrations): Native partners across accounting (QuickBooks, Xero, DAVO), marketing (Lifelong Digital Marketing, Havok in-store pickup), payments (Apple Pay, Google Pay), and ecommerce (Shopify, WooCommerce, BigCommerce). - [Blog](https://lifelongpos.com/resources/blog): Operator playbooks, dual-pricing guides, and industry insights for general and specialty retail operators. - [Tutorial Videos](https://lifelongpos.com/resources/videos): Step-by-step POS walkthroughs on YouTube — hardware setup, inventory, reporting, loyalty programs, and more. ## Company - [Our Team](https://lifelongpos.com/company/team): Atlanta-based team led by founder Kermit Lowry. Leadership, account management, technical operations, and support. - [Careers](https://lifelongpos.com/company/careers): Open roles in sales (W2 and 1099) and hardware operations. Lifetime residuals on every account for sales reps. - [Author: Kermit Lowry](https://lifelongpos.com/author/kermit-lowry): Founder & CEO of Lifelong Merchant Services and the lead author for Lifelong POS. University of Georgia MIS graduate with 8 years in the POS and payments space; writes on POS selection, payment processing, and retail compliance. ## Key features - **Dual pricing (cash discount)**: Show customers a clear card price alongside a 3.5% cash discount price at checkout. Compliant in all 50 states. - **Integrated payments via Lifelong Merchant Services**: All-in-one POS — no separate gateway, contract, or terminal certification. - **Hardware-first**: Real PAX and Landi terminals — no consumer-grade dongles or tablet stands. - **20/7 human-only support**: 8am–4am EST, 365 days a year, by phone, text, and ticket. No bots, no hold music — real Atlanta-based humans. - **Lifelong Digital Marketing**: Review Accelerator + Email Re-engager, tied directly to your POS customer data. - **In-Store Pickup (Havok)**: E-commerce + in-store pickup with real-time inventory sync to your Lifelong POS. ## Contact - Phone & text: (678) 201-0911 (sales / POS support / digital marketing) - Email: support@lifelongmerchantservices.com - Address: 165 Ottley Dr NE, Suite 208, Atlanta, GA 30324 - [Book a demo](https://link.lifelongdm.com/widget/booking/GDICjyNTqAZ5g9JICiQA) - [Customer login](https://lifelongpos.com/login) - [YouTube channel](https://www.youtube.com/@LifelongPOS)